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AdBlue Guide

What to send for a WhatsApp quote

AdBlue Delete and Removal enquiries: send your registration, vehicle location, dashboard photos and any diagnostic report on WhatsApp. These details help us check the vehicle specification, assess the next step and explain whether further diagnosis is needed before quoting.

  • Mobile, we come to you
  • Experienced technicians
  • Quote on WhatsApp

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Emergency Mobile AdBlue Assistance. Additional emergency callout charge applies. Subject to availability.

  • Same-Day Appointments Subject to Availability
  • Next-Day Appointments Subject to Availability
  • Mobile Attendance at Home or Work

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Reg, postcode and mobile, we check availability and open WhatsApp with your details ready.

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01Understanding the service

Your WhatsApp quote checklist

Start with your registration and a short description of what happened. AdBlue/SCR fitment varies by model, engine and year, so please send your registration if you are unsure whether your vehicle has the system. Registration details are a starting point, not confirmation of the installed ECU software.

  • Full vehicle registration
  • Postcode where the vehicle is currently parked
  • Make, model, approximate mileage and engine details if known
  • Clear photos of dashboard warnings and any countdown
  • Whether the engine starts and whether power is reduced
  • Any diagnostic report, recent repairs or AdBlue refill details

Photograph the warning and countdown

Capture the exact message and remaining distance, if displayed. Say whether the warning is constant or intermittent and when it first appeared. A refill warning, an SCR fault warning and a no-start countdown are not interchangeable. Photos help explain the symptoms, but testing may be needed to distinguish fluid, dosing, pressure, sensor or wiring problems.

    Send the complete diagnostic report

    Include all recorded codes, their descriptions and any available status or freeze-frame information. P20EE generally indicates SCR NOx catalyst efficiency below threshold on bank 1; P207F refers to reductant quality performance, and P204F to reductant system performance on bank 1. These codes do not identify a failed component by themselves. P2002 concerns particulate filter efficiency rather than specifically AdBlue, but it should still be included if recorded. Manufacturer-specific information and test results are needed to interpret the full picture.

      Tell us about access and availability

      Provide the vehicle's current postcode so coverage and appointment availability can be checked. Mention height restrictions, parking access and whether the vehicle is at home, at work or awaiting recovery. Do not assume a roadside location is suitable for diagnostic work; explain the situation before arranging attendance.

      • Location and any access restrictions
      • Preferred contact and appointment times
      • Whether the vehicle can start or be moved
      • Whether it is parked somewhere safe to work

      Copy this message into WhatsApp

      Registration: ___. Vehicle and mileage: ___. Current postcode: ___. Warning message/countdown: ___. Starts: yes/no. Reduced power: yes/no. Fault first appeared: ___. Recent refill or repair: ___. Diagnostic report attached: yes/no. Access restrictions: ___. Preferred appointment times: ___.

        How it works

        What Happens When We Visit?

        From booking to completion, our experienced mobile technicians make the process straightforward.

        1. 1

          Book Your Appointment

          We confirm your vehicle, location, service and appointment.

        2. 2

          Technician Calls With ETA

          On the day, your technician calls with an estimated arrival time.

        3. 3

          We Arrive & Diagnose

          We connect diagnostic equipment, check the vehicle and identify relevant faults.

        4. 4

          ECU Software Work

          We read the original ECU software, prepare the AdBlue modification and apply it.

        5. 5

          Final Checks & Resets

          Final diagnostics, applicable fault-code resets and checks to confirm the agreed work is complete.

        6. 6

          Payment & Receipt

          We take payment, provide a receipt and explain the applicable software warranty.

        02Why choose Fix My AdBlue

        • Operating Since 2012
        • Experienced Technicians
        • 5.0★ Genuine Google Reviews290+ Verified Google Reviews
        • Nationwide Mobile Service Across England
        • No Fix, No FeeSubject to terms
        • Lifetime Software WarrantyCovers the software we install
        • 24/7 Emergency Callouts AvailableAdditional emergency callout charge applies

        Customer questions

        Questions customers ask us

        Still unsure? Send us your registration and a photo of the warning on WhatsApp.

        Ask on WhatsApp
        What is AdBlue Delete?

        AdBlue Delete refers to software changes intended to disable SCR operation or monitoring. It does not repair a faulty pump, tank or sensor. What is technically possible depends on the vehicle and ECU; send your registration and any diagnostic report so the specification can be checked.

        What is AdBlue Removal?

        AdBlue Removal is often used to mean software deactivation rather than physical removal of components. Access methods vary, and work cannot always be completed through the diagnostic socket. Send your registration to help establish the vehicle details.

        What is AdBlue Repair?

        AdBlue Repair means diagnosing and addressing the underlying fault. Depending on the findings, this may involve wiring, leaks, dosing equipment, sensors or a manufacturer-specified software update. Replacing the tank is not always necessary.

        What is an AdBlue Fix?

        AdBlue Fix is a general description, not a specific procedure. The appropriate work depends on the fault, test results and vehicle specification. Clearing codes or resetting a countdown alone does not establish that the fault has been resolved.

        What vehicle and location details should I send?

        Send your full registration and the postcode where the vehicle is parked. The registration helps identify its likely specification, but ECU identification or further vehicle details may still be needed. The postcode lets us check mobile coverage and travel requirements. Some faults need diagnosis before a firm repair quote is possible.

        Can I send dashboard photos on WhatsApp?

        Yes. While safely parked, photograph the warning message and any remaining-distance countdown. These help us assess urgency, but they cannot confirm which component has failed. Include a diagnostic report if you have one.

        Do you offer 24/7 emergency callouts?

        Yes. Our standard hours are Monday to Sunday, 8 AM to 8 PM. Emergency callouts are available 24 hours a day, 7 days a week, subject to location and availability. An additional emergency callout charge applies and is confirmed before dispatch.

        Related

        290+ Verified Google Reviews

        Featured 5-Star Customer Reviews

        Real reviews from real Fix My AdBlue customers, taken straight from Google.

        5.0 on Google

        290+ Verified Google Reviews

        • “Friendly and efficient service, sorted out my adblue issue and did a stage 1 remap on my range rover. Would use again”

          Dec Halford

          3 Oct 2026

          View on Google
        • “Happy with the remap done on my car to fix the adblue fault. The engineer was polite and efficient. I would highly recommend the company.”

          Michael Carrington

          2 Oct 2026

          View on Google
        • “These Adblu guys were fantastic! They attended my vehicle and got rid of this issue of adblu! Great service and fabulous communication! Will recommend this company!”

          Muhammad Nasir Uddin

          1 Oct 2026

          View on Google
        • “Excellent job, arrived exactly when he said he would. Cured my adblue problem with ease ,also remaped”

          norman cass

          1 Oct 2026

          View on Google
        • “Thank you so much for sorting my adblue fault And remap much appreciated for the quick response And did the job outside my door No travelling to get to you You came to me And The pleasant Technician who did the job thanks so much very happy Customer”

          john Vaughan

          1 Oct 2026

          View on Google
        • “Really happy with the remap done on my car, polite, efficient service and would highly recommended to anyone. Fixed my Adblue problem and cleared all my lights on the dashboard. My car is now quicker and more fuel efficient, I’m more than happy and very grateful for the service I received.”

          Sean Phillips

          30 Sept 2026

          View on Google
        • “Excellent service from start to finish. I had an AdBlue fault with my vehicle and they diagnosed and fixed the problem quickly and professionally. Very knowledgeable, efficient and friendly service, and they kept me informed throughout the process. The vehicle is now running perfectly again. I’m really impressed with the service and would highly recommend AdBlue Service to anyone having AdBlue or related vehicle problems. Great job and thank you! 👏🚗”

          Mauricio Carturan

          27 Sept 2026

          View on Google
        • “Very quick and efficient as well as cost friendly. Good availability as well, Had an adblue fault so couldn't drive, came to my house and solved the issue as well as remapping the car. Thumbs up for quick communication.”

          Ramiz Abdullah

          25 Sept 2026

          View on Google
        • “Spent a few hundred pounds on diagnostics for other garages to say it cannot be fixed quickly or cheaply but then I found Adblue Fix and they came out to me the following morning and sorted the issues within 20 minutes. I highly recommend them and the life time warranty was a great addition.”

          Sam B

          11 Sept 2026

          View on Google
        • “Quick, on time, honest about pros and cons of adblue remap, and professional. And, of course, they came to me. Can't really ask for more than that”

          Daniel “Dan” Rosewell

          2 Sept 2026

          View on Google
        • “This company fixed my ad blue system fault and remapped my car too. Very quick and efficient service totally recommend from a very happy customer thanks guys”

          Craig Savory

          31 Aug 2026

          View on Google
        • “Fixed my adblue issues in less than 30 mins, saved me thousands!”

          Cameron Robinson

          27 Aug 2026

          View on Google
        • “Great, efficient service, solved my adblue issues. Would highly recommend”

          Debbie chalmers

          27 Aug 2026

          View on Google
        • “I would highly recommend E.G. to anyone with issues with the adblue system in there vehicle they were absolutely brilliant and the technician went above and beyond to solve my issue, they get 10 out 10 from me”

          Johnny brown

          25 Aug 2026

          View on Google
        • “Very satisfied with work on my Citroen berlingo Adblue fix would highly recommend to anyone very polite thank you”

          Sean Cummins

          21 Aug 2026

          View on Google
        • “Lost count of the amount of Adblue issues I’ve had on my van. Another company had tried previously to fix it but weren’t able to. Tried again with these guys and it was sorted the same day I called! Highly recommended!”

          Robert Lamond

          20 Aug 2026

          View on Google
        • “Brilliant service from some really great people, my van went from a workhorse to a rocket, I’m so impressed with the difference it’s made, adblue problems are all now gone and the limiter removal has changed my life 😂”

          paul beer

          20 Aug 2026

          View on Google
        • “Very happy with my adblue removal recommendation is very high from me to people and a hassle free service”

          Adam Rawlings

          19 Aug 2026

          View on Google
        • “Fixed the adblue fault on my van. The light come on a Friday and unfortunately my van had MOT on the monday. These guys come out on Sunday and fixed my adblue issue so I was still able to get to my MOT on the Monday. Really great service, the guy that come out was polite and efficient. Can't fault these guys at all, I highly recommend.”

          Sam Geddes

          19 Aug 2026

          View on Google
        • “I was having issues with the Adblue system and was quoted a lot of money elsewhere to get it. I found these who did it for a fraction of the price and they did a great job. 5* all day long”

          mimmo fiata

          26 Jul 2026

          View on Google
        1 / 20
        WhatsApp Quote · What to send for a WhatsApp quote

        Send your reg. Get your price on WhatsApp.

        Enter your registration, postcode and mobile. We save your request and open WhatsApp with your details already typed, just press send. Add a photo of your dashboard warning in the chat.

        5.0290+ Verified Google Reviews

        Countdown about to hit zero?

        Call or WhatsApp straight away, we're mobile and come to your home, work or roadside.

        Interested in anything else while we're there? (optional)

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